Privacy Policy

Last updated: September 22nd, 2026.

CIBI (Canadian Insurance Brokers Inc.), through its broker Jack (Agop) Sounboulian ("we," "us," or "our"), operates this website (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or interact with our Site, in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

When you fill out a form on our Site (including our "Get a Quote," "About Us," or "Home" contact forms), we may collect:

Full name
Business name
Email address
Phone number
Industry and type of coverage requested
Any additional information you choose to provide in your message

2. How We Use Your Information

We use the information you provide to:

Respond to your inquiries and quote requests
Provide insurance consultation and services
Follow up regarding your commercial insurance needs
Improve our services and website

We do not sell, rent, or trade your personal information to third parties.

3. How We Share Your Information

We may share your information with:

CIBI (Canadian Insurance Brokers Inc.), as the brokerage under which we operate
Insurance carriers, solely for the purpose of obtaining quotes or providing coverage on your behalf
Service providers who help operate our Site (e.g., Wix, our website platform), who are contractually obligated to protect your data

We do not share your information for any purpose unrelated to providing you with insurance services, except where required by law.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable insurance regulations (including RIBO recordkeeping requirements).

5. Your Rights

Under PIPEDA, you have the right to:

Access the personal information we hold about you
Request corrections to inaccurate information
Withdraw consent for us to use your information, subject to legal or contractual restrictions

To exercise these rights, contact us using the information below.

6. Cookies and Website Data

Our Site may use cookies and similar tracking technologies (e.g., through Wix or Google Analytics) to understand website usage and improve visitor experience. You can disable cookies through your browser settings.

7. Security

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, loss, or misuse.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Jack (Agop) Sounboulian
CIBI (Canadian Insurance Brokers Inc.)
245 Fairview Mall Dr Ste 203, North York, ON M2J 4T1
Jsounboulian@cibi.ca
(647) 219-1973